Are there any other colours, sizes or shapes of this product available in-store that aren't on your website? Reply. Appalling service! If anyone from Head Office wants to contact me to provide an explanation before I contact the Ombudsman please use the details from the order number in … | Read 25,221-25,240 Reviews out of 27,455 | Read 21-40 Reviews out of 808 Decathlon (HK) Decathlon (HK) About Us. Last … First Name. Apply Now or View … To put it simply, the purpose of your role is to find solutions to our customers' queries and engage with them via our national communication channels (phone, chat, email, social media). Ask a Question. … Awful customer service and awful delivery service. CUSTOMER SERVICE A question? Helpful. Waited a week was told issue with warehouse. We are dedicated to advising you on the products and services offered by Decathlon Canada. Manage to contact decathlon for the next delivery. had a Worst customer … Want to know more about working here? When will a particular item be in-stock? Product Recall Swimming Snorkel ARENA Via ferrata lanyard Vitalink Boardshort Kid Olaian. We offer a lifetime warranty on our bikes and bike parts. From the website's popularity, customer service, online reputation, and IP address to Alexa rank, ... Bought a red triban road bike but just after 12 months bike failed on me phoned decathlon and said they would replace or refund excellent so decided for refund. While later bought another road bike but when received … At Decathlon, we live our common purpose on a daily basis: “to sustainably make the pleasure and benefits of sport accessible to the many”. Useful. Check out what 27,790 people have written so far, and share your own experience. Be careful with ordering and payments. Do you have this item in stock? They have the worst sales staff's. Join the 809 people who’ve already contributed. Post your Comment . Decathlon Customer Service. Read full review → Hide full review → Add a comment. You will also find their Knowledge Base and FAQs section here. Reply. Check out what 27,455 people have written so far, and share your own experience. Go to your local sports shop as I normally do. Customer service has now been quite helpful in resolving this, so I've reviewed my score as the person I was speaking to was helpful about both issues. How many stars would you give Decathlon? Decathlon offers a two-year warranty on all of your products, from the date of purchase. This website is designed for sport users by SPORT USERS So sad! You've already flagged this Reply from Decathlon UK Ltd. Hi Joely, This is not what we normally expect of ourselves. Nov 9, 2020. SG. I have a really bad experience when contact Decathlon customer service. Why is the stock in Decathlon Australia different to overseas? Our community is ready to answer. If you follow their social media pages, you can stay updated with … Kids snow gloves blue, size 12 years, used by my daughter just 5 days in last season, 1268803111 Bike was picked up and I was refunded within a week excellent. Ordered items on 2 November. The best way for us to improve our services is by finding out what we do well, and what we can do better, so please don't hesitate to get in touch with our online team to let us know what you think. Replies are sent faster, communication tone is improved and customers walk away with an even better experience of buying with the company. Disgusting customer service. Share. 4.1. Make use of the verified 10% OFF coupons, and promotions at ca.coupert.com to get extra money off. This kind of behaviour is completely unbecoming of a "reputed" firm like a Decathlon. Decathlon — Poor service . You've already flagged this Darren Tan 2 reviews. Your experience matters. Customer service- You will be the face of Decathlon as you provide exceptional customer service at the welcome desk and payment areas in store. Just avoid. Contact us, we want to know your favorite sport and who knows, maybe help you discover new ones! Awful customer service and awful delivery service. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !You can also contact Decathlon by … Never again will I spend ,€158 in your online shop Website is awful too needs redesign Useful. Whether you’re looking for a new pair of adult skis, some kids ski equipment, a fresh skis and boots bag or even just some new adult ski poles, Decathlon provides you the best-value ski equipment.Browse our selection of ski equipment today online and hit the slopes well prepared! Share. 5 1,693. You've already flagged … You’ll overcome customer queries and problems with ease to guarantee that every customer leaves the store with the right products for their needs. Did make delivery I was satisfied with the bicycle. Have had to open a dispute with PayPal to try to get my money back. I've had enough of the rude, surly attitude of the staff's at Decathlon. Do you agree with Decathlon UK Ltd’s star rating? Overall rating. Highly recommend to shop here for all your fitness and sporting goods. Reply. Realise did … There are 9954 customers that Decathlon, rating them as excellent. As a Customer Service Advisor at our Decathlon UK Logistics Center in Northampton, you’ll be providing the best care for our online customers. Contact us by email [email protected]decathlon.ca Contact us by phone 1 (844) 533-3322 Contact us by chat Click on the icon at the bottom right corner. Join us in our quest to make sports accessible to all by providing high-quality products at great prices! In January 2020, shoes were taken from here, within 2 months of the warranty of 2 years, the shoes have been torn and they are saying that if the shoes are not broken according to our policy, then there will be no change. Customer service number 02070643000 is unavailable, filled the form on their website has not got responded. © 2019 Decathlon Sports Egypt Customer service is non existent. all Decathlon reviews for Customer Service Representative (26 reviews) all Decathlon reviews worldwide (4,477 reviews) Claimed Profile. Our team of passionate mountain trekkers has developed these clever convertible trousers so you can adapt to the weather.These durable trousers have a reinforced main fabric and stretch inserts for good freedom of movement.Trousers which will support you a long way! I would not recommend Decathlon as a reputable company. 3 751. How many stars would you give Decathlon? If you need help ordering another size, don't hesitate to contact us: [email protected] Subject. Team player - At Decathlon, we are a global sporty family, we are all team … I bought from the Irish website but they shipped from France. What is our Warranty Policy? John from the in store team at Surrey Quays was incredibly helpful and understanding and is the only saving grace for Decathlon. Job Description. 2 157. Excellent quality fitness products available, from dumbbells, steppers, yoga mats among many others. Find out 4 decathlon coupon codes & coupons for February 2021. Thank you Decathlon. Waited another week told missing item had delayed order. | Read 61-80 Reviews out of 809 Based on 4,477 reviews. Contact information for Decathlon Customer Services with its free or geographic phone number. You have the exact number of items in stock that I need, can you hold them until I can come in to pay for and collect them? Do you have this … Decathlon is present in 54 countries. I bought from the Irish website but they shipped from France. Legal Mentions; Terms … Add … Dan (United Kingdom) Used for 1 week or less … staffs are rude and doesn't know how to behave properly. I'm down £135 with nothing to show for it and the nearest store is over 80 miles away by car. It is a very fun workplace since we have exciting business meetings, games to play as well as awesome challenges in store and out. We are extremely disappointed with the service we have received from decathlon. Useful. Follow up the last review Follow up the last review. What's even better? 14 Aug 2020. Ask a question about working or interviewing at Decathlon. 1 128. Decathlon is an innovative sports designer and manufacturer with a mission to bring sports to everyone while promoting a healthy and active lifestyle. This website is designed for sport users by SPORT USERS. For this reason, we would love to hear from you. The most important part of your role is to ensure … We are looking for an energetic, customer-focused, detail-oriented teammate to join our E-commerce … J. Jeevraj bhadanaa. Share. Very bad sales service, customer care by Decathlon Bannerghatta road Bangalore. Join the 808 people who’ve already contributed. The … Decathlon will not share or disclose your personal data to any individuals or third party operators, except to service providers engaged by Decathlon to perform specific services on behalf of Decathlon and for the purposes mentioned in clause 3.1 above, including the following: Decathlon - Customer Service Associate. | Read 10,421-10,440 Reviews out of 27,790 Could you please share the order number related to … Designed for regular hikes in lowlands, forests, and coasts. 4 1,748. Do you agree with Decathlon UK Ltd’s star rating? Customer Service Advisor (Former Employee) - Wandsworth, UK - 6 February 2017 In Decathlon, I have learned a numerous amount of skills which I've never learned before. Your experience matters. Future buyers, BEWARE! We place innovation and technology at the heart of our activities: from research to retail, including design, production and logistics. Contact us Your opinion matter My account My orders. Decathlon has collected 11477 reviews with an average score of 4.44. Prompt response and delivery, and received excellent customer service. For getting instant answers to your queries, click on ‘Contact Us under Customer Service at the footer of the website. With Cleverly’s assistance, the customer service team at Decathlon manages to go through peak seasons of e-commerce sales with better service to their customers, handling 6x more requests while only doubling the team. At Decathlon, we aim to excel in our customer service; we want to be the very best! My Run100 treadmill was breakdown after 6 weeks of purchased and I am not able to get help. Utiliser le formulaire pour nous contacter. If your query still remains unanswered, you can always write to them or message them on Facebook. OUR SERVICES After sales services Ski rental Decathlon gift card Athleticum gift card Decathlon Paragliding Decathlon Coach App. , and share your own experience I 'm down £135 with nothing show. Share your own experience do n't hesitate to contact us, we aim to excel in our customer is. Us your opinion matter my account my orders never again will I spend, €158 in online... Received … I have a really bad experience when contact Decathlon customer service ; we want be. … contact information for Decathlon recommend to shop here for all your fitness and goods... At great prices service is non existent store team at Surrey Quays was incredibly helpful and understanding and is only. 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