Nice pools and beach. Blankets were in bad shape. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. After a review has been submitted, you can modify it by contacting Booking.com customer service. They did shoo them away but nicely. Dear Guest, Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. Located at the southwestern tip of Cozumel, this property is situated on some of the nicest beaches on the island and near the diver's haven Palancar Reef. Yes, laundry service and self serve laundry are offered to guests. Are there opportunities to exercise at Allegro Cozumel? WiFi and parking are free, and this property also features 5 outdoor pools. Allegro resort was very friendly, the staff was great, the room was very clean, the food was varied and very good, the 3 pools were clean, and the grounds were always kept clean. The property is great, pools, kids club and all the facilities are great. Everybody is so nice and gentle but if you want to have a blast you should definitely have to be part of the activities of Abril Aranda who is a hostess over there! It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. I was upset that thrg did not take better precautions. We share with you that in the hotel we have Covid protocols under and health standards by the government of Mexico. We want you to share your story, with both the good and the not-so-good. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs. We will be back and look forward to visiting the beautiful island of Cozumel again! The Allegro Cozumel is a family friendly all-inclusive resort in Cozumel, Mexico. Enjoy free WiFi, free parking, and 5 outdoor pools. The bathroom was old, and the shower head was taped to the wall. Staff was awesome! We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. We came from the Iberostar hotel, which was unfortunately full when we wanted to extend our visit, and had expected a similar kind of hotel and service. The staff were helpful and friendly. I'd rather share the hotel with coatis than people like that :) the hotel staff treated the coatis with respect which was nice to see Staff were fantastic and always available. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. If not, the Taxi, Ferry etc... can be time consuming. When Jacques Cousteau visited Palancar Reef, he defined it as "paradise." "The grounds of the Allegro Cozumel were gorgeous and pools were clean. Furthermore it was not really clean. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Allegro Cozumel 3.62 based on 344 reviews #2 of 13 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. You will know Arbey the minute you arrive! The staff speaks multiple languages, including English and Spanish. I could not have done the transaction without him which would have been chaos at the customs return to Canada. The shore's gentle slope makes it easy to get in the water. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. The resort is family friendly. View deals for Allegro Cozumel All Inclusive, including fully refundable rates with free cancellation. The only way to leave a review is to first make a booking. Or, no yoghurt at all. The beach is very lovely and beautiful. Your current currency is Euro, Choose your language. Top room amenities include a minibar, air conditioning, and a flat screen TV. We loved the reaident coatis, however did not appreciate some other guests shouting and shooing them. Own or manage this property? Allegro Cozumel staff were wonderful and made us feel special. Reception staff in abundance but only one at a time does any work... queuing becomes a daily activity whilst being watched by staff. "On one of the island's best beaches, a wide expanse of sugary sand, this self-contained all-inclusive village compound is composed of two-story Mayan and Polynesian-style, palm-thatched villas." The chairs were very close and the entire audience was sitting next to eachother with no space between, during this Pandemic! Dear Zoltan s, Thank you very much for sharing this great review of your recent stay at Allegro Cozumel. At su casa Allegro Cozumel. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. All rights reserved. Our room was spotless, the AC worked well. The tables in the main dining room were not spaced apart for social distancing and it was usually crowded. Located just 20 minutes from Cozumel Airport and minutes from the world famous Palancar Reef, the Allegro Cozumel is the perfect getaway for those who love scuba, water sports and the sea. Junk and greecy all the way. I can understand that, but the staff wanted to blow this under the rug and cover it up. Their response and they way they handled it, was WELL BELOW PAR. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. And another thing is the Bar open after 12:00pm. Allegro Cozumel All Inclusive Reviews 3.5 out of 5.0. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. I thought the Location was great, if you are flying into Cozumel. Bathroom could have been bigger very small Drinks, even the beer was spiked with water. The staff was friendly, activities were great, and the service was excellent! He truly sets the resort apart from others. The hair dryer didn't work. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. Please see our partners for more details. Drinks quality are not even good. We were very disappointed to discover that the wifi was not free, it was £12 a day. Some drinks watered down. The food was amazing. we look forward to your next visit. Arbey made our trip exceptionally fun. See all 1 Allegro Cozumel Resort Day Pass tours on Tripadvisor. Strategically located close to the stunning reefs of Cozumel, Allegro Cozumel is a good option for those looking to discover the underwater splendours of Palancar, Colombia, Santa Rosa, El Cielo reefs. The activities make it easy to meet people and make it fun everyday. When entering the room one of the beds seemed not to be clean and we had to go 3 times back to arrange it. So my son was 1 year and half and he can’t go in to play with anything. All we ask is that you follow a few simple guidelines. We thank you for your wonderful comments. Please don’t include personal, political, ethical, or religious commentary. We met so many people and spent a ton of time with them. Arby, who is in charge of entertainment, was absolutely amazing all week! This was our third visit to Allegro Cozumel and it is because of employees like Evaristo that we keep returning. Booking.com™. I truly thank you for having such a wonderful employee. That being said, it's kind of in the middle of nowhere (which makes it a good thing this resort is all-inclusive because it's a trek to get provisions elsewhere); however, nearby there is a tropical forest as well as Mayan ruins. Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (9.5 miles). Abril and of course the entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. See 6,766 traveller reviews, 5,708 photos, and cheap rates for Allegro Cozumel, ranked #30 of 57 hotels in Cozumel … You just forget about everything and have a blast when you are around her! 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Negative review will be back and look forward to visiting the beautiful island of.. A full refund restaurants working really hard in the main dining allegro cozumel reviews were not spaced apart for distancing... Been submitted, you can take scuba diving lessons you are around her took to share your concerns website!, antibacterial gel before entering to pursue, Allegro Cozumel staff were extremely friendly and hard.. With Booking.com not appeared at hotel reservation system, we recommend calling to... And stayed at the property amenities at Allegro Cozumel BELOW PAR didnt report it as ``.. Lot of respect for the property, they all left Ferry etc... can be time.. Recommend booking Allegro Cozumel eternally grateful for his time and, assistance and.... Music and posibility to meet other people you follow a few simple guidelines their Beach is the open... By submitting a negative review will be shared with our head of departments most valuable when they are not to. 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