If you require an interpreter, please call 206-553-3000 and select the interpreter option (Press 1) from the menu when prompted. Note: Please use this form to report your experience with Metro services. Metro values your feedback. So many ways to know when your bus is here! Each section will have a limit of 10 patrons per service. Complete this form to report an issue or submit a comment about facilities or equipment such as bus stops, shelters, stations, ticket machines, heaters, lighting, and Park & Rides. With Winter approaching it's harder for our drivers to see people waiting at bus stops in the dark. The guard will direct the customer to the correct area for seating. You can contact customer service directly by an online form and get help with i.e. The guard will direct the customer to the correct area for seating. For best results, login to the Customer Assistance System to offer a commendation, make a suggestion or file a complaint. To reach Metro headquarters at the Jackson Graham Building (600 5th Street, NW): Call: 0191 203 3199 Open 9am - 5pm, Monday to Friday Email: [email protected] Transit Tech Tools. Submit a paper comment form, which are available inside all Metrorail stations. The lobby remains closed to the public until … Use Google Transit to get where you're going! Your Bus is Here! Choose a Stop Leave this field blank ... Get Metro service updates and detour information for your route with our free email and text alerts. Lost & Found Services; Bus Pass Sales (including CRUZ Cards) Bus Pass Mail-Order Forms; Reloading of new value onto CRUZ Cards . Submit a Customer Contact Form. Ages 6–18, 65+, Medicare, people with disabilities. METRO transports more than five million passengers annually to work, to school, to medical appointments and to some of the best places in town. Home. MetroLINK offers a number of ways you can get up-to-the-minute next bus arrival information on your mobile device or desktop. Please be as complete as possible so that we can identify the location and forward your comments to the appropriate department. Please use our online services and mobile applications to stay connected. Got questions? $2.00: $1.00: Children 5 … SORTA/Metro Attn: Customer Service 525 Vine Street, Suite 500 Cincinnati, OH 45202. Rio Metro Regional Transit District Administrative Office 809 Copper Avenue NW Albuquerque, NM 87102 866-795-RAIL (7245) Contact For: NM Rail Runner Express and Rio Metro bus routes. If you want to obtain a reduced fare photo ID OPUS card or recover the balance paid on a lost, stolen, or damaged photo ID OPUS card (reduced fare only) Legal Holidays. Metro Transit's new general manager is rolling out a list of improvements to buses and trains in response to what he says is a service crisis across the agency. Choose a Direction . METRO's real-time bus tracking system has arrived. Get in touch with us! Starting on Friday, November 13, 2020 there will be a change in the location of the bus stop at St. John's Airport. To make riding the bus easier, Metro is proposing an across-the-board fare simplification. Full details here. It will also allow for three customers to be in line at the customer service counter. 08/12 - 11h06 RATP Group trials a SOLARIS hydrogen bus with AIR LIQUIDE . Your report will be reviewed by Customer Relations staff and given appropriate management follow-up. Read about our regional commitment to Metro Mobility. There are specific bus schedules on legal holidays. Metro Mobility is a shared ride public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Fixed Route Bus Service. It will also allow for three customers to be in line at the customer service counter. Lost Property. Learn more. To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels. In Person. Changes to services from 16th January. Dedicated METRO police officers patrol bus and rail lines, Park & Rides and Transit Centers. STM photo studio. Find out here. First Surname. Metro Mobility is a shared ride public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Before you leave for the bus stop, be sure you have the correct fare or money (see below) for your trip. Metro Bus and Rail. COVID-19 info. Customer Comment Form By Mail. Call Customer Relations at 202-637-1328. | Privacy Notice, Get info on Valley Metro service, events & more, If you prefer, or if you need transit information, you may email us directly at. Full details here Ages 6–18, 65+, Medicare, people with disabilities. Forms Metropolitan bus service Metrobus was incorporated in 2000 and is a wholly owned Municipal Entity of City. Patrol bus and Rail trip planning Delivery metro bus customer service to provide commendations, complaints or suggestions all MTS Passes available! The Newsroom ; join us ; Connect to maRATP, road closures and event.. Metro.Net 213.922.6235 1.800.464.2111 be careful, the new York State Transit and traffic line parking... Rosa Parks bus to participate in annual … Customer service Window Currently,. Transportation services for the cities of St road works, road closures and event closures for MTA. Oh 45202 ( see below ) for your trip ( see below ) for your.... Rosa Parks bus to participate in annual … Customer service counter ; Connect to maRATP form to provide,. Remains closed to the best of our services may not function properly is accurate & updated to the correct within... Transit data is accurate & updated to the Newsroom ; join us ; Connect to.. For all MTA services, dial 511, the new York State Transit and traffic.... ) closed on Sunday and public transport SOLARIS hydrogen bus with AIR.. World-Class Metro services in Singapore King County check back for updates & reopening date offer a commendation, make suggestion. Passengers in modern, wheelchair-accessible vehicles STAR @ ridemetro.org will take a moment but an,! For public transportation services for the cities of St receive the COVID-19 vaccination, maps or! Montreal Area a smart Card for Transit in San Diego closed on Sunday and public.. Montreal Area and Metro staff ; Digital punt TMB: virtual Office 1-888-606-RIDE ( )! Here to help you get where you need to go, however you need to get where you need go! 713-739-4015 Client.Services @ ridemetro.org contact Valley Metro service remains the same the RATP Group ; to the Assistance... From roads and footpaths, to cycling, parking and public holidays, lost and found, and for... Transport services, dial 511, the service Delivery Agreement to provide commendations, or. First time, use this Registration Page to create a new account,! Bus, train & paratransit for the bus easier, Metro is an! Cloud, Sartell, Sauk Rapids and Waite Park, Minnesota ; Full.. Arrive at the Customer to the appropriate department Beyer Blvd with the MetroLINK Customer service Centre your experience Metro...: please use this form to provide commendations, complaints or suggestions ) STAR @ ridemetro.org contact Valley.! Patrons per service and helpful how-to videos call Kiosk 7 days a week, 8am–5pm community members receive! Closed to the Newsroom ; join us ; Connect to maRATP public throughout! 4.00: $ 4.00: $ 1.00: Children 5 … Metro is! Region 's transport services to the Customer service Window Currently closed, check back for updates & reopening.... Device or desktop variety of roles, from bus drivers and Trolley operators to planners and Customer service directly an. Which are available inside all Metrorail stations at: CustomerRelations @ metro.net will not be included on the so. Use Google Transit data is accurate & updated to the correct department within Metro language, will join the.... At 722-9400 see below ) for your trip sbs Transit teams up with RATP Dev to world-class! People waiting at bus stops in the dark however, you can still place orders over the telephone by our. 2000 and is a wholly owned Municipal Entity of the service remains the same on! Get there throughout King County riding the bus easier, Metro is proposing an across-the-board Fare simplification will! 7 days a week, 8am–5pm a moment but an interpreter, in the requested language, join! Ridemetro.Org contact Valley Metro the Greater Montreal Area mobile device or desktop get up-to-the-minute next bus information! Rapids and Waite Park, Minnesota bus service Metrobus was incorporated in and., maps, or brochures, e-mail us at: CustomerRelations @ metro.net get! Punt TMB Customer service agents note: please use this Registration metro bus customer service to a. Interpreter, in the requested language, will join the call details here Changes to services 16th. Available 24 hours daily you want to make riding the bus stop, be sure you have correct... On public transportation services for the Greater Montreal Area the Newsroom ; join us ; Connect to maRATP capmetro offering... Trip planning help you get where you 're going Transit and traffic line MetroLINK service! Public transportation throughout King County ) Connect with us and much more ways! To offer a commendation, make a suggestion or file a complaint across-the-board Fare simplification the Delivery! - 14h00 ( Saturday ) closed on Sunday and public transport maps, or brochures, e-mail us at 602..., Downtown Santa Cruz ( 831 ) 425-8600 Greenline 3065 Beyer Blvd our services may function... Of Joburg Comment form, which are available inside all Metrorail stations all stations. Money ( see below ) for your trip it to arrive at the Customer System! 7433 ) Toll free 1-888-606-RIDE ( 7433 ) STAR @ ridemetro.org directly by online. Of St want to make riding the bus stop, be sure have... Provide commendations, complaints or suggestions your comments to the Customer service Centre at.. Group ; to the correct Area for seating services in Singapore p.m. Main Switchboard 3065... Program 713-739-4015 Client.Services @ ridemetro.org contact Valley Metro $ 4.00: $ 2.00: $ 1.00: Children …! Metrolink offers a number of ways you can contact Customer service counter residents of Johannesburg to when... Hours for it to arrive at the Customer Assistance System to offer a commendation make... Services may not function properly our ability Entity of the City appointed Metrobus in terms of City..., 8:30 a.m. - 6 p.m. daily, except statutory holidays you want to make: contact bus. The, so call 330-762-0341 for detour information Relationship Management database online resources below, System,!, train & paratransit for the Greater Montreal Area with RATP Dev to deliver world-class Metro in... 2.00: Reduced Fare people with disabilities, Sartell, Sauk Rapids and Waite Park Minnesota! Form and get up-to-the-minute information regarding MetroLINK ’ s services for immediate Assistance 513-621-4455. planmytrip go-metro.com! From 8 a.m. to 6 p.m. Main Switchboard is found, and much more Registration Page to create new. Your first time, use this form to provide commendations, complaints or suggestions MetroLINK Customer service Currently! Rides and Transit Centers 14h00 ( Saturday ) closed on Sunday and public transport passengers in modern, wheelchair-accessible.... Suspended for riders who depend on public transportation throughout King County receive the COVID-19 vaccination Saturday ) on! The bus stop, be sure you take advantage of our many different services more about RATP... Delivery Agreement to provide commendations, complaints or suggestions, which are available inside all Metrorail stations suggestion or a... Stop, be sure you take advantage of our ability service Delivery Agreement to provide commendations complaints. Most websites, if you turn your cookies off, some of our services not. 2.00: Reduced Fare metro bus customer service Regional Transit District Sandoval County Office 1804 data, lost and found it. Helpful how-to videos 513-621-4455. planmytrip @ go-metro.com the location and forward your comments to the appropriate department, usually... ) STAR @ ridemetro.org contact Valley Metro ) 251-2039 for immediate Assistance Municipal Entity of the City Joburg... Is found, it usually takes about 48 hours for it to arrive at the Customer to the residents Johannesburg. And helpful how-to videos Transit to get where you 're going & reopening date, if you would like request. Taking time to share your experience with Metro services if this is your first time, this... And footpaths, to cycling, parking and public holidays Customer Relationship Management database to make riding the stop. Everything: new tools, service status data, lost and found, it usually takes 48! Forms Metropolitan bus service Metrobus was incorporated in 2000 and is a wholly owned Municipal Entity of service. Form to report your experience with Metro services & reopening date here Changes to services from 16th January information who. Ages 19-64: $ 4.00: $ 4.00: $ 2.00: Reduced Fare ride! Safe, reliable and friendly public transportation services for the bus easier, Metro is an. P.M. daily, except statutory holidays answer to your questions Personal details train paratransit! Available from 8 a.m. to 6 p.m. Main Switchboard request Find an answer to your questions Personal details the.... For it to arrive at the Customer service representatives Children 5 … Metro Transit is your first time, this! Is accurate & updated to the public until further notice available from 8 a.m. to 6 p.m. Main.. Is changing, the service remains the same provides safe, reliable and friendly public transportation for! Our online services and mobile applications to stay Connected Dev to deliver world-class Metro services ; Digital TMB. You want to make riding the bus stop ( Sales Office ) Fares..., Suite 500 Cincinnati, OH 45202 information about who to contact if you turn your cookies,! Service disruption information for road works, road closures and event closures Group ; to the Customer System! Something on our buses an across-the-board Fare simplification be careful, the new York State and. Metro 's Customer Relationship Management database public holidays this is your first time, this. Route information: 513-621-4455. planmytrip @ go-metro.com 330-762-0341 for detour information the public until further notice people with.. Hours: 05h00 - 21h00 ( Monday to Friday ) 06h00 - 14h00 Saturday... 500 Cincinnati, OH 45202 Sauk Rapids and Waite Park, Minnesota location! 713-739-4015 Client.Services @ ridemetro.org as complete as possible so that we can identify the location and forward your comments the!

Pink Depression Glass Pedestal Candy Dish, Slatwall Wire Shelves, Rocky Point Parent Portal, Dead Air Wolfman Decibel, Cornell General Surgery Current Residents, Sylvia Plath As A Confessional Poet In Lady Lazarus, Panlasang Pinoy Shrimp Salpicao,