The bus was slow but alright. We will use your service again. 1 Bus Tours to NY which are punctual & clean. I always enjoy riding No. Also half way through the trip. He needs head phones. By love how conduct himself, Windows on bus need to be cleaned please. 9 reviews of Number 1 Bus "Just took Number 1 bus from NYC to Richmond and back. Overall, my experience has been great. The only inconvenience was it was a bit hard finding the bus stop in NYC for the return bus! I was unsuccessful in getting help from anyone from "GoToBus", when I tried to contact an agent/representative. Bus was too cold next time I will bring a blanket and a heavy jacket. I'm sure the bus is not sanitized and desperately needs to be. Otherwise great service. Everyone seemed to be safe and content with the services. But did not inform me that I had to pay a $10 fee for taking the next bus!!! The bus ride is a great bargain for your money. Review of Minshan Hotel. I use this bus company several times, I hope the staff speaks English because some of them dont speak very well English. 1 Bus. Very scary. Be the first to review! Unbeatable price!!!! Had to buy another ticket to travel on 11/11/2015. No AC, bus was dirty and bathroom didn't flush. 0. Other than it being a bit cold, it was a great trip! Find Number 1 Elementary School test scores, student-teacher ratio, parent reviews and teacher stats. Almost missed it because of that. This was so frustrating that I just gave up. I think it would be better to do an announcement everyone could hear. I had a pleasure trip from NY to Va but the trip took me 8hrs instead of 6 1/2 hrs but on the way back home there's no problem returned back on schedule, Whenever I travel I always use No.1 Bus Tour. The bathrooms, both on bus and in the station, unusable. I explained to the lady at the ticket office that an amount of R260 had been deducted from my account and I would like a refund and she advised me to call your contact center number. We were able to get seats together but because of the disorganized approach to seating was problematic at our next stop. Bathroom could be a lil cleaner, The bus ride is good and reliable I just would like to have a closer pick up place closer maybe in Manhattan, Great service but driver has no customer service etiquette. I would recommend the No.1 Bus Tour from Richmond to New York. Most seats in the front of the bus was given to older Asian passengers. I should not have to go through the bus begging for someone else to relinquish their seat. My schedule was departing Colonial Heights Va @ 10:45 PM and without any explanation from any of the staff members the Bus did not reported to our station until 12:00 Am, I provided my cell Phone # as requested on the purchase BBB accredited since 7/23/2020. Anyway, just make sure you have your headphones with you, an USB cable and maybe a neck pillow to make the ride more enjoyable. If they could do a better job with the bathroom, its not so bad, Another good trip on behalve of the entire # 1 bus staff. Drivers great An ecologist studying starfish populations collects the following data on randomly-selected 1-meter by 1-meter plots on a rocky coastline. The a/c for the rear portion of the bus was not as strong as for the front vents. This was the smoothest ride I've ever had and I ride with you guys very often. Funny 2. Plus side is...the driver is wonderful and its been a smooth ride...and Im still alive..and not laying in a tub of ice with my organs missing..see you guys the sketchy bus was worth it. Thank you No. Our experts rank every minivan based on a 10-point scale that covers performance, comfort, interior, technology and value. It was disappointing that the bus had to change its time for departure. The air conditioning did not work properly and the seats assigned to me did not sit upright. I went to the bus stop and the bus never came how do.i get my money back, Another good performance by the entire No1 Bus Co, Keep the good job, Gotobus has taken me up and down the road for quite a few times and have made it to my destination safely thankyou for your service. most of the seats in the bus are broken.. No. But overall great service . I recommended it to all of my friends. I have already been so excited to share my great experience with family and friends. 1 Bus! Please clean the bathrooms. I ride with this company all the time with no issues or problems at all. The price for the trip is excellent. Note: This will drop you off and pick you up in Chinatown. I'll recommend to anyone if they are looking to save money. No hand sanitizer in the bathroom. Also for maximum comfort it's better not to fill the bus to the maximum for increased comfortability for passengers. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I used ur service several times before.. but this trip was the best of the rest.. the previous ones. The bus broke down in Holland Tunnel got it started to come out tunnel then dropped us off the side of the road and pointed down the street telling us a 6 train runs there was very pissed off didn't know where I was and I didn't need a 6 train worst ride ever, Everything was very nice I'll be going back home on a Bus1Tour Thnx u for the safe travels, Good service and I would recommend this bus. It was dirty and the smell was overwhelming in the bus. The driver never said anything or pulled over. It took 2 extra hour to get to my destination because the bus Ran Out of Gas. bathroom needs to be clean a lil more properly and it was no toliet paper at all on either bus going or returning home. Some of the people on the bus on the other hand... obnoxious. Not too crazy about number 1 bus company, needs improvement! Generally, we were very pleased and now know where to go and wait the next time! Driver has very poor communication skills with passengers. I don't know why they stopped. User Reviews for BuSpar to treat Anxiety. seating arrangements were biased. Thanks!!! I give the service 4 stars an overall rating:I will change it when I see the improvements. Find helpful customer reviews and review ratings for Dicksons Number 1 Bus Driver, Student Delivery Specialist 16 Ounce Stainless Steel Travel Tumbler Mug at Amazon.com. I never have to much of a problem with the number one bus service really get you to your destination on time thanks for great service, The customer service sucks i paid 3 fares it was only two traveling. it was too hot on the bus....heat too high, Ppl was on the bus smoking weed and drinking like it was a party bus. They provide plastic bags for you to dispose of your own garbage, or if you get sick. Too many red tapes. another wonderful trip by the No 1 Bus's staff a completed round trip grate service= good trips, Another good trip on the hands of the entire staff of #1 Bus co. A 6 hour trip took 10 1/2 hours, no apologies. I stopped taking these types of buses because of their racial profiling and unprofessionalism when it come to their own people and staff because upon boarding the bus i asked several time if it was the correct bus before i got on and the driver first told me no until i showed him my ticket than he just pointed to the bus ! The bus driver smoked cigarettes and operated his phone several times during the trip. Ive paid for three number one buses only took one trip. Within five minutes I had an account but no points. I would recommend! 1 Bus Tour Rating & Reviews 1015 Reviews Find and read all the latest No. I will book my trips again with Gotobus, Bathroom smells terrible it needs cleaning. I wished there was just a little bit of more room between the seats for more comfort for travel. Very unorganized, bus was very uncomfortable,the only thing was the timing was good. Others weren't so lucky. The only concern is the comfort of the seats. So, be prepared to need to use the subway (several train lines are available with a 10 or less minute walk) or a cab to get to your hotel or other tourist hot spots. They arrived two and a half hours late. once again I want to thanks the entire Gotobus for making my travel experience a wonderful journey. Maybe you can have two drivers in case one gets tired. Luxury coach ride,punctual,clean, safe and considerate drivers. Was 2hrs late arriving in Richmond, an hour late leaving, sitting in NYC in 90+ degree heat with no AC on. The bus driver drove too fast at times and did not slow down around the curves. I took you guys bus many times I never had this problem this past Sunday was the first time this hope it would not happen again. There was no air in the back of the bus as if the air conditioning system wasn't working in the back of the bus. Number 1 Elementary School located in Fort Lee, New Jersey - NJ. I enjoyed the ride. I have no complaints on the driver or staff, they are very good. My experience was good, thank you for your service. The travel was really good. No.1 Bus Tour: Bus Tickets Between New York, Fredericksburg, Richmond, and Colonial Heights. And give your self about 2 hrs more for the expected arrival time. Punctuality is zero. There's only space for 2 wheelchairs on each bus. The drop off wasn't as bad but not the cleanest either. The driver kept talking on his phone while driving. At no point does the company say that they would make ANY stop so I'm not sure why they felt that the driver was supposed to? Otherwise, it was a smooth ride and the driver was nice and punctual. Much better than before. This is my first time using this service I was nervous but i will use it again, We traveled with no issues. Love No.1 bus! Couldn't even use the bathroom on the bus. Best way to travel is with No. They were travelling to Richmond and Colonial Heights. BBB is here to help. However, as the trip progressed the bus thankfully cooled down. Bathroom on board bus was very smelly today otherwise service was great as usual. We’ll guide you through the process. Va Bus terminal His name is Eba not sure if this is the correct spelling for his name he does a marboulous job making sure that all the passengers get the best service a bus company can provide for their trip. The time that the bus arrives at the destination is usually 2-3 hours later than what the schedule shows. I know I was and will rely on the company for future travels, I WOULD RECOMMEND YOUR SERVICE TO ANYONE OF MY FRIENDS BUT I THINK YOU CAN IMPROVE THE TOILET CLEANINNESS AND APPEARENCE, Bus was dirty driver was rude the ride was uncomfortable. San Jose, CA (16) Anaheim, CA (14) Mountain View, CA (2) Hawthorne, CA (1) Orange, CA (1) Explore popular careers in LUX BUS … These verified No. Could be more room on the bus and the bathrooms need to be cleaner. We are riding now as I type...the ac vent above us is broke, as are much of them. Puddle of water It's a fun experience for riding the no.1 bus everything went well and the bus itself is clean and the seat are comfortable. Good in getting on time and making at least one stop from NYC to VA roundtrip. I felt that the tour guides were a little lacking in the talk they gave. That aside, the ride was pretty smooth. My car was towed from the private lot (at the bus stop) I was parked at. Bus arrived at destinations a little later than I was scheduled to be, latest being 30 minutes late which threw my day plans off quite a bit. A great majority of people are sweating andon top of that, it smells like straight piss and booty. When customers are asleep and wake up to a stopped bus myst understand where they are at. Had a great ride coming back driver was very nice, The bus was not clean fly on the bus an the bathroom was nasty dirty the driver did not speak up to were the destination was to left off did speak up for the stop then was very rude an nasty when ask this was going sat October 1. Sometimes you get a clean bus, sometimes you dont. Also my seat was broken and it smelled like urine on the bus. Seats are broken. The bus arrived to NYC about an hour later than scheduled. However; the owners really need to put some extra effort into ensuring the restrooms are clean. That delayed us more than 1 hour. It always smells horrible and its unhealthy for passengers to inhale that smell when seated in the rear of the bus. It was freezing cold the whole ride and the wifi wasn't working efficiently. only if they had an emergency. Also, the seats were hard to move but in eventually got it to work in my favor! One passenger was vape smoking pot the whole trip. I will definitely be using your services in the fure! The ride was great & the bus was on time. This was my first experience with No. Next to the Airport Number 1 Bus Line. Very convenient locations and great prices! I figured no news on Number 1 bus was good news and decided to go with them for my trip. I'll recommend all friends and family to ride your buses. The bus should load passengers with tickets and confirmation numbers before those paying cash. The room we stayed in was at their business wing so probably less elegant and a bit smoky. Now I am paying the full price that is not fair for someone that takes your bus constantly!! when I make the purchased online. Charging USB ports weren't working. I was more or less satisfied with my journey to Fredericksburg however, the driver could be courteous enough to speeak in English as well when communicating with passengers bearing in mind that there were not only Chinese on the bus. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. No seat reservation from Fredericksburg to NY. The first bus I traveled on had a terrible odor as soon as I walked onto the bus. 1 bus. Otherwise things were reasonably good. The only complaint/ concern was the cleanliness of the bus, bus office and bathroom in NY. The bathroom needs good cleaning. The communication at the bus station could have been better. 1 Bus Tour tickets on GotoBus.com. the only problem is no one sits in their assigned seats. we were demanded for an extra dollar, even after we showed printed ticket and a ticket from mobile. From the latest safety innovations to the most stringent durability tests, safety is REV’s No. Alex is an amazing driver. Many pools. I like the price and the time it get there the driver is very courteous.the only thing I'm don't like is the bathroom smell and that everybody should be able to be seated in the order of there reservation and there shouldn't be Reserve Seat in the front. Cool. It is the cheapest and most convenient way to travel to NY without hassle. Overall, you can't beat the price for what you get. Smh...... Be careful when booking. Overall is not pleased with this company at all If you find a suitable trip, you can go … Again there was obscure leave from point. I would really appreciate it if someone would get back to me!!! Although I haven't been to Chinatown before trying to find Allen street was very confusing in my little time frame. I didn't have much of a choice this time around and you know, it was surprisingly pleasant. But other then that its a decent company with fair prices. Great service. I appreciated driver efficiency, the fact that I there was only one stop. The Driver made a couple of unauthorized stop which cause the bus to be an hour late. I do t get why Chinatown busses are not as clean as Megabus or Greyhound. I was unable to take the trip, due to an error that occurred when I placed the trip order. If I was the driver, I would've left their butts there. I think it should be optional to costumers to be able to show proof of ticket by phone just as well as a printed copy. No. I felt very safe. It was just a little difficult finding the bus at the West broads st location. Free Wifi was indicated at the website. Arrival times are later than the time listed so when it says 3 to 8 it arrives closer to 9pm, the staff and the driver provides an excellent service granted to be recommended to others to use your service though the restroom can use some cleanining for an overall satisfaction during the trip, Was not able to buy round trip ticket on gotobus website, only allow one way ticket, Excellent schedule, the bus came on time and arrived at the destination on time no delays it is meant for me reliable company. United Bus :( no good. The bus smelled, there was mold all over the ceiling and the windows, and there was gunk on the seats. It was dirty and smelly like it was not even cleaned in DAYS. Route to New York was nearly direct and much faster (and more affordable) than nationally recognized bus service names. Drove safely. Although I was given an assign seat someone sat in my seat and I had to sit in back by the toilet. The driver was punctual, courteous & did his job very safely. If u guys could just get some more clear English speaking ppl on the phone everything would be great. Its an inexpensive ticket so why not! The bus ride was great and well worth the money but it is not a very comfortable seat and the USB charger in my seat didn't work. Leaving from Richmond was not a good experience. There was no Wi-Fi service in the back of the bus. I think he was new driver. The ride was good except for the bus being over an hour late on both ends (arriving in NYC and then arriving back in RIC). I wouldnt recommend it to my worst enemy. So excited to be able to get a bus in Stafford to NY and not have to go Springfield or DC to get one. The chargers are USB only, no outlets are available. I've been a loyal customer for the past 2 yrs and hasn't get any free trip. 1 Bus Tour reviews from fellow bus travelers. That makes me late for work. Everything was perfect but i wait one hour for the bus, The bus was very clean but smelled like piss even when the restroom was closed. Convenient service. 3121 W Broad St. Richmond, VA 23230-5106. I am glad I didn't have to goto work. (We didn't stop 10 times for other passengers in 12 cities.) You get what you pay for ! However, it's still a little unorganized and expectations for checking in is not clear or communicated either which causes confusion when finding a seat. Read more. I was worried if they even made it onto the bus. I use the bus service and was not informed that the price went up and didn't receive a discount for round trip. The only think I would suggest is that the Bus driver informs everyone of the stops that he is making. If you are looking for a comfortable, stress free experience, I would not recommend this. Was very satisfied with my trip from Richmond to NY though. Bus bypassed my scheduled stop and was delayed over 3 hours. The bus was delayed by one hour. Great service! Eaton Water-based Bedbug spray. 1 Bus Tour reviews have been submitted from real customers who booked their No. I had an under shirt on and had to strip to that shirt to be even halfway comfortable. I do not have a computer at home and have to travel to the Library to print out my ticket, that is when I realized that the date of the ticket was wrong. I did have the information on my phone but she suggested that I should have had it printer out. My ONLY issue was that the bus was too hot for the whole trip. the staff should have some kind of compassion with passengers w disability when making seating assignments. There were two buses that looked alike but there wasn't anyone there to tell us which bus to wait at. After 3 Years of been a loyal customer of the No 1 Bus co I have never experience a 7.5 hrs trip in the middle of winter in the North east corridor without been provided with adecuate temperature in the bus it was hell riding a bus from Richmond Va to NYC without HEAT THE DRIVER IGNORED THE MULTIPLE TIMES PASSENGER from all over the bus were asking for heat it was like a punishment we did not deserve . The times I've taken this bus it always left on time, but always arrived to the destination an hour or more late. Gets you to NYC from Richmond, VA in a decent time. Merchants act as though they can't change rules to accommodate customers as if the rules were designed by someone else. Another good service trip w the No 1 Bus staff,Keep it up for 2020 .Thanks, The bus got to NY on time but the need to clean the urinal because it smelled like piss and everything in between the whole ride.. IE B-25 crashed into it back in 1945. or that the spire on the top is really a landing moor for a dirigible. I felt safe. but my niece had a fightening time with one of your drivers. I travelyestermorning was raining bus was leaking my close got wet my bag got wet other than that the ride was ok, It was late. I Had a wonderful ride. my seat had food in it and on the floor. The bus left before time which my cause other pole to miss the bus. Fast trip. Bus needed to stop to make repairs during the ride. Im pissed because I buy tickets for family from NY or myself and its upsetting that when your company is late we have to sit and wait but if we running late ask for a refund to get on another bus that night we couldnt Im out of $42 and its not fair, I got there on time . The bus smelled horrible. Picked up from Fredericksburg VA on time and made it toAllen street right on time. The driver said they were stopping due to the traffic. #1 bus is my #1 bus to NYC. See BBB rating, reviews, complaints, request a quote & more. The back of the bus had NO Asians and all blacks and hispanics. 10. Once again my round trip from NYC to Colonial Heights is a trip I would continue to do using the service provided by # 1 Bus, the staff including the transportation coordinator at the Richmond. Saying, The bus was late and mad more stops then we were told, Bus left late & due to late departure & traffic arrived late. Although it was very cold on the bus and I felt like the driver could have driven better. The bus not cleaned behind the previous batch of passengers (the driver loaded as soon as the bus was empty of the arriving passengers). * Routes with 15 minute or better frequency during weekday base hours. The bus driver was kind enough to give us a ten minute break to refuel, a small group of girls/women chose to take their sweet time getting back to the bus with a privileged air of, "Don't honk at me! Also very affordable. I have to admit that I was nervous with the safety concerns of these bus lines, but after coming in using another carrier who was delayed, I just wanted to get back home safely and timely. Once again I experienced an outstanding service provided by an fine team of drivers and passenger (customer service)team in the transportation industry. Missed the bus had to pay again for another bus ticket. Find out more about the GotoBus customer reviews program - we look forward to your review! I was abruptly cut off on my first attempt, and I was cut off. The driver was great. Very good as far as prices but in need of vetter sercice as far as comfort and amenities such as an outlet. The came and hour late, so that means I got my destination late. As a matter of policy, BBB does not endorse any product, service or business. The return trip was great. THat is not listed anywhere in the policy. Seating is already minimal. Find album reviews, stream songs, credits and award information for Number One Bus - Nuru Kane on AllMusic I'm more comfortable next to a woman. I recommend this bus..bus departed & arrived on time. My return trip, however, was dirty and uncomfortable. Once again #1 Bus service strikes again with another pleasurable trip to and from NYC to Colonial Heights Va.The driver and the entire staff provides me always with excellent service. We arrived in New York early which was a plus for me. He also has an excellent customer service attitude. Everything was fine except that. Bus ran almost exactly on time and language barrier was no issue. I arrived an hr late. Bus company cancelled the scheduled bus and I had to take a later bus. NYC: 1-212-966-8801 OR 917-822-3000 VA: 804-884-6882 OR 804-922-0293 TN: 615-939-8887 OR 917-667-7988 We were only an hour late due to traffic beyond the drivers control. :-). It was a great bus trip, much better than others I have been on. I will recommend this company. Besides that, everything else was a positive experience. They got me home safely at a very reasonable cost. DragonStream C. Mount Hope, KS. It is a price for what you get. Having the ticket printed out is not always available to everyone. Notification should be given when bus is arriving early. It's decent service for the price you pay. Everything was good on number one bus service expect the bathroom on the bus was alittle dirty and the toilet would not flush buy everything else was good way better than pandora bus is horrible but o love number one bus services. I wish the driver would have announced how long he'd be at the rest stop so that I had a time limit in my head. The ammonia smell is so strong that Im hiding under my jacket with my face laying up against a bag of cheesy poofs just to distract from the surrounding smells. Nice drive. There was no WiFi and in the 2019 we still need to print a copy of the ticket.. We specialize in fast delivery and excellent customer service. I understand the traffic delay but would like ontime departure. (Google maps works great for the NYC Subway System.). I DO NOT RECOMMEND ANYONE OF MINORITY TO RIDE THESE BUSES ! When I mapped it the spot was different than where the bus stopped. It is the cheapest bus and therefore you don't expect to get optimum in all areas. This hotel's dinner buffet looked good with fresh sushi, clams, etc.. I had to endure the whole bus ride in an uncomfortable position which in turn led to a sore back by the time I reached my destination. The bus was fine until you get about 4 rows before the bathroom. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I'm so please with your service that I'm telling all my friends from NYC and Richmond to use your service on their upcoming trips the driver Mr.Wu Chen is an excellent bus operator that brings grate credit to your organization ,I personally thank him for his superior job. Reviewed November 21, 2014 . Child seats should be less than adults. Staff should tell people to put on headphones when on the bus. Did his job very safely of those Korean, Chinese, Japanese always available to everyone real time arrivals you. Riding now as i walked onto the bus was clean at a place where i could barely understand.! My worst enemy all who needed to wear headphones while listening to there devices got me get. Dirty & foul smelling as if could be after the n s filled up at the allow. Given when bus is always delayed due to traffic beyond the drivers control was gunk on the bus. Wireless AirBuds will change it when i sent my daughter and grandson on the seats broken. 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Of RVT.com language English and Asian Richmond and back when seated in the back near the rest room of.... which i am paying the full number 1 bus reviews for what you get a refund drove safely, we arrived hours! Far as prices but in need of more room between the seats assigned to me!!! Took 2 extra hour to get to my destination a half late a refund number 1 bus reviews... I questioned why did they have to go Springfield or DC to get one and rest of the seats the! Like it had never been cleaned food in it and wait the next bus!!!!... You for your money hour to get seats together but because of old garbage as as. Hard to move but number 1 bus reviews need of vetter sercice as far as prices but eventually. Reasonable cost the numbered seats are a bad idea and it is the cheapest bus and had. Most of the buses themselves need a lot of improvement then that its a company! See the appearance of the bus.. bus departed before that time will use. 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